Shipping, Returns & Refund Policy

Last Updated: 04/07/25

At Beingo, we’re committed to delivering a seamless customer experience from checkout to doorstep. Please review our policy to understand how we handle shipping, returns, and refunds for orders placed on www.beingo.in.

🚚 Shipping Policy

Serviceable Locations

We currently deliver to 19,000+ PIN codes across India through our logistics partners.

Processing Time

We aim to dispatch all orders within 24 hours. In rare cases, due to unforeseen circumstances (e.g., very high demand, courier issues, or public holidays), dispatch may take up to 72 hours.

Delivery Timeline

All orders are expected to be delivered within 7 business days from the date of dispatch.

Shipping Charges

  • Any applicable shipping fees will be displayed during checkout.

  • Free shipping may be offered during limited-time promotions.

Cash on Delivery (COD) Orders

COD is available for eligible PIN codes. Some COD orders may require pre-dispatch confirmation via WhatsApp or SMS.

Order Tracking

Once shipped, tracking details will be shared with you via email or WhatsApp. You can reach out to us if you need assistance.

🔁 Return & Replacement Policy

As Beingo products are launched in limited drops, we do not offer standard returns. However, we offer replacements under the following conditions:

You are eligible for a replacement if:

  • You received an incorrect product

  • Your product arrived damaged or defective

  • There is a manufacturing error (e.g., missing pages, severe misprint)

How to Request a Replacement

Please contact us within 3 calendar days of receiving your order. Email us at help@beingo.in with:

  • Your Order ID

  • Clear photos of the product and packaging

  • A short description of the issue

We’ll review your request and, if approved, arrange a replacement or issue store credit.

❌ Non-Returnable Scenarios

We do not accept returns or issue refunds if:

  • You changed your mind after delivery

  • You ordered the wrong product

  • The planner has minor print variations (e.g., color differences due to screen display)

  • You refused delivery or rejected a COD order

Please make sure to double-check your order details before placing it. We appreciate your understanding as a small-batch, drop-based brand.

💳 Refund Policy

Refunds are only processed under the following circumstances:

  • Your order is cancelled before dispatch (prepaid only)

  • The product is out of stock after payment

  • A valid replacement request is approved, but the product is no longer available

All eligible refunds will be processed within 7 business days to your original payment method or via UPI/bank transfer (for COD cases, if applicable).

📞 Need Assistance?

We’re always here to help.
For shipping, return, or refund queries:

Beingo Customer Support
📧 Email: help@beingo.in
📱 WhatsApp (Text Only): +91 8779840358

Thank you for choosing Beingo.
Every order supports a mission to help people move from chaos to clarity — and we’re grateful to have you with us.